Refund Policy
Last updated: December 15, 2024
1. Subscription Refunds
We offer a 14-day money-back guarantee on all new subscriptions. If you're not satisfied with our service within the first 14 days, contact our support team for a full refund.
2. Eligibility
Refunds are available for:
- New subscriptions within 14 days of purchase
- Technical issues preventing service use
- Billing errors or duplicate charges
3. How to Request a Refund
To request a refund:
- Contact support@cleancomment.com
- Include your account email and reason for refund
- Our team will review your request within 2 business days
4. Processing Time
Refunds are processed through Paddle and typically appear in your account within 5-10 business days, depending on your payment method.
5. Exceptions
Refunds may not be available for:
- Subscriptions active for more than 14 days
- Violation of Terms of Service
- Abuse of refund policy
6. Contact Information
For refund-related questions, please contact us at support@cleancomment.com