Refund Policy

Last updated: December 15, 2024

1. Subscription Refunds

We offer a 14-day money-back guarantee on all new subscriptions. If you're not satisfied with our service within the first 14 days, contact our support team for a full refund.

2. Eligibility

Refunds are available for:

  • New subscriptions within 14 days of purchase
  • Technical issues preventing service use
  • Billing errors or duplicate charges

3. How to Request a Refund

To request a refund:

  1. Contact support@cleancomment.com
  2. Include your account email and reason for refund
  3. Our team will review your request within 2 business days

4. Processing Time

Refunds are processed through Paddle and typically appear in your account within 5-10 business days, depending on your payment method.

5. Exceptions

Refunds may not be available for:

  • Subscriptions active for more than 14 days
  • Violation of Terms of Service
  • Abuse of refund policy

6. Contact Information

For refund-related questions, please contact us at support@cleancomment.com